The companies that I really admire the most are the ones that have a deep visceral understanding of why people use their service, and they figure out ways of making money that are completely consistent with how people are feeling and what they are doing at the time.
One of the things I've learned is to be receptive of feedback.
Just build things and find out if they work.
There's a lot of pressure to look like the last company that was successful.
I always just want to move along to the next step.
I look around my neighborhood, and I see people hailing a cab or ordering their food and then paying for it all with their phone. I've read about that stuff for a really long time, and now it's starting to become commonplace.