When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.
Bill CapodagliThe two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.
Bill CapodagliI would advise any startup to take the time to define their unique culture and work at making it a reality.
Bill Capodagli