Now everyone takes it for granted that you can look up movie reviews, track locations, and order stuff online. I wish there was a way we could take it away from people for a day so they could remember what it was like without it.

Eradications are special. Zero is a magic number. You either do what it takes to get to zero and you're glad you did it; or you get close, give up and it goes back to where it was before, in which case you wasted all that credibility, activity, money that could have been applied to other things.

The bulk of the universities are about teaching kids.

If you're smart, you often want a feedback loop so you know if what you've done is... is right.

The Gates Foundation has learned that two questions can predict how much kids learn: 'Does your teacher use class time well?' and, 'When you're confused, does your teacher help you get straightened out?'

I see little commercial potential for the Internet for at least ten years.

If the 1980s were about quality and the 1990s were about reengineering, then the 2000s will be about velocity.