To win big, you sometimes have to take big risks.

I try to make time for reading each night. In addition to the usual newspapers and magazines, I make it a priority to read at least one newsweekly from cover to cover. If I were to read what intrigues me- say, the science and business sections - then I would finish the magazine the same person I was when I started. So I read it all.

Security is, I would say, our top priority because for all the exciting things you will be able to do with computers - organizing your lives, staying in touch with people, being creative - if we don't solve these security problems, then people will hold back.

The willingness to hear hard truth is vital not only for CEOs of big corporations but also for anyone who loves the truth. Sometimes the truth sounds like bad news, but it is just what we need.

Investing for the poor requires participation from the entire community.

Software is definitely engineering. It's different in that we take on novel tasks every time. It's not like building a certain bridge that is virtually identical to some previous bridge or some previous building.

I set a rule that people weren't allowed to send good news unless they sent around an equal amount of bad news. We had to get a balanced picture. In fact, I kind of favored just hearing about the accounts we were losing because ... bad news is generally more actionable than good news.