I try to make time for reading each night. In addition to the usual newspapers and magazines, I make it a priority to read at least one newsweekly from cover to cover. If I were to read what intrigues me- say, the science and business sections - then I would finish the magazine the same person I was when I started. So I read it all.
Bill GatesWhen you lose a customer, it can be tempting to tell each other, "That customer's not very sharp. They just made the wrong decision".
Bill Gates