One thing I've always loved about the culture at Microsoft is there is nobody who is tougher on us, in terms of what we need to learn and do better, than the people in the company itself. You can walk down these halls, and they'll tell you, 'We need to do usability better, push this or that frontier.'
Bill GatesThe flatter the corporate hierarchy, the more likely it is that employees will communicate bad news and act upon it.
Bill GatesYou have to have a certain realism that government is a pretty blunt instrument and without the constant attention of highly qualified people with the right metrics, it will fall into not doing things very well.
Bill Gates