Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference.

I went public too soon. Stay private as long as you can.

I've always been interested in science - one of my favourite books is James Watson's 'Molecular Biology of the Gene.'

I set a rule that people weren't allowed to send good news unless they sent around an equal amount of bad news. We had to get a balanced picture. In fact, I kind of favored just hearing about the accounts we were losing because ... bad news is generally more actionable than good news.

Windows 2000 already contains features such as the human discipline component, where the PC can send an electric shock through the keyboard if the human does something that does not please Windows.

Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.

Typically, your corporate e-mail account is not, today, that spam-targeted. It's more the free e-mail accounts that are spam-targeted.