In software you can't really add people and expect to get more done, because their ability to understand the program and what's going on it would require so much investment and all their work would require so much review that you'd be more likely to slow things down.

I set a rule that people weren't allowed to send good news unless they sent around an equal amount of bad news. We had to get a balanced picture. In fact, I kind of favored just hearing about the accounts we were losing because ... bad news is generally more actionable than good news.

When I was in my 40s, Microsoft was my primary activity.

Good developers like seeing their products sell in large quantities. They enjoy the competition of doing a better job than the other company, especially if the other company has more people on the project and they're entrenched and people are saying that we don't have a chance of getting in there and... and doing well.

There are people who don't like capitalism, and people who don't like PCs. But there's no-one who likes the PC who doesn't like Microsoft.

Connectivity enables transparency for better government, education, and health.

We have two other countries, Pakistan and Afghanistan - again it's the instability that is a problem there. So over the next several years, we expect to drive the number of [polio] cases back down to zero because that is likely to be the second disease after smallpox that we completely eradicate.