Paul and I, we never thought that we would make much money out of the thing. We just loved writing software.

I'd be happy if I could think that the role of the library was sustained and even enhanced in the age of the computer.

So not only are we saving lives now, we're creating the incentive for the breakthroughs that over the next generation will mean we can take AIDS, malaria and TB and bring those numbers dramatically down.

And knowledge management is a means, not an end.

What are the top 20 universities in the world that do good materials research that might create carbon fibers to do jet stream kites or new magnets that will allow [energy] generation to be done up there and you just bring the electricity down. You either have to bring down rotational energy, which is hard, or you have to have the generator up there and bring down the electricity. Well, putting the generator up there is hard to do because it's too heavy.

Your customers get better when you do.

If you're smart, you often want a feedback loop so you know if what you've done is... is right.