Never before in history has innovation offered promise of so much to so many in so short a time.

We can make market forces work better for the poor if we can develop a more creative capitalism-if we can stretch the reach of market forces so that more people can make a profit, or at least make a living, serving people who are suffering from the worst inequities. ... You have more than we had; you must start sooner, and carry on longer.

The media covers what’s new – and millions of people dying is nothing new. So it stays in the background, where it’s easier to ignore. But even when we do see it or read about it, it’s difficult to keep our eyes on the problem. It’s hard to look at suffering if the situation is so complex that we don’t know how to help. And so we look away.

Although I don't have a prescription for what others should do, I know I have been very fortunate and feel a responsibility to give back to society in a very significant way.

There are several hundred people who stayed in the Ebola-affected countries and continued to do the work, put themselves at great risk because medical workers are the most likely to be infected because they're helping out when the person's health is deteriorating, including quite a bit of bleeding as they're getting very, very sick.

A company's ability to respond to an unplanned event, good or bad is a prime indicator of its ability to compete.

And knowledge management is a means, not an end.