Software substitution, whether it's for drivers or waiters or nurses ... it's progressing. ... Technology over time will reduce demand for jobs, particularly at the lower end of skill set. ... 20 years from now, labor demand for lots of skill sets will be substantially lower. I don’t think people have that in their mental model.

The Ebola epidemic can serve as an early warning wake-up call to get ready. If we start now, we can be ready for the next epidemic.

Personally, I'd like to see more of our leaders take a technocratic approach to solving our biggest problems.

Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference.

When you have a product that has zero sales, it is easy for people to say whatever they want about it and almost fantasize about it.

The Internet is the easiest thing to get into. To be an Internet retailer, you just get that URL.

I'm truly saddened to learn of Steve Jobs' death. The world rarely sees someone who has had the profound impact Steve has had, the effects of which will be felt for many generations to come. For those of us lucky enough to get to work with him, it's been an insanely great honor. I will miss Steve immensely.