Rich countries can afford to overpay for things.

Microsoft is involved in setting some fairly key standards and people are afraid of it because they think, Geez, they are quite capable. It's daunting, I suppose.

We are in the throes of a transition where every publication has to think of their digital strategy.

Often you just have to rely on your intuition.

You can make money and you can make excuses, but you can never make money out of excuses

Microsoft has had many, many successful products. I'm committed to one company. This is the industry I've decided to work in.

Certainly there's a phenomenon around open source. You know free software will be a vibrant area. There will be a lot of neat things that get done there.