The flatter the corporate hierarchy, the more likely it is that employees will communicate bad news and act upon it.

We're changing the world with technology.

Vaccines are a miracle; they're fantastic. Anything that makes people hesitate to give their children these vaccines according to the recommended schedule creates risk. Risk for the children who don't get vaccinated and risk for children, some of whom don't have an immune system, so they're benefiting from the fact that the community protection means the disease doesn't get to them.

People care a lot that the USA is well run, and people globally expect us to do things in upgrading science and more.

In poor countries, we still need better ways to measure the effectiveness of the many government workers providing health services. They are the crucial link bringing tools such as vaccines and education to the people who need them most. How well trained are they? Are they showing up to work?

When you lose a customer, it can be tempting to tell each other, "That customer's not very sharp. They just made the wrong decision".

The typical project design time for a large company like IBM - and they keep track of this - is a little over four years.