Who can afford to do professional work for nothing? What hobbyist can put three man-years into programming, finding all bugs, documenting his product, and distributing it for free?

The world is progressing and resources are becoming more abundant. I'd rather go into a grocery store today than a king's banquet a hundred years ago.

The world is not flat, and PCs are not, in the hierarchy of human needs, in the first five rungs.

If we [the USA] don't innovate in education, it's literally going to mean less people get to go have that education at a time when more people are going to want it. We've got to put courses out on the Web, we've got to put interactive learning out on the Web.

The flatter the corporate hierarchy, the more likely it is that employees will communicate bad news and act upon it.

Certain teams are more careful in what they write. They generate less bugs. You can know that but it still doesn't mean there might be there might not be one bug that would be bad to ship the product with.

In almost every job now, people use software and work with information to enable their organization to operate more effectively.