In a budget, how important is art versus music versus athletics versus computer programming? At the end of the day, some of those trade-offs will be made politically.

With tech companies, whoever's the leader is always questioned, you know. They say, 'Is this the end of them?' And - there's more - more times people think that's the case than it really is the case.

Customer service will become the primary value added function of every business.

If you're taking care of your family and society and are comfortable you can start to think about helping those most in need globally. That's how we became engaged in those things.

What we're really after is simply that people acquire a legal license for Windows for each computer they own before they move on to Linux or Sun Solaris or BSD or OS/2 or whatever.

I studied every thing but never topped.... But today the toppers of the best universities are my employees

Sometimes we do get taken by surprise. For example, when the Internet came along, we had it as a fifth or sixth priority.