I'd be happy if I could think that the role of the library was sustained and even enhanced in the age of the computer.

We are not even close to finishing the basic dream of what the PC can be.

We all know that there are these exemplars who can take the toughest students, and they'll teach them two-and-a-half years of math in a single year.

People are using Windows PCs more than they watch TV now.

The key for us, number one, has always been hiring very smart people.

We can make market forces work better for the poor if we can develop a more creative capitalism-if we can stretch the reach of market forces so that more people can make a profit, or at least make a living, serving people who are suffering from the worst inequities. ... You have more than we had; you must start sooner, and carry on longer.

Customer service will become the primary value added function of every business.