In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.

Software is definitely engineering. It's different in that we take on novel tasks every time. It's not like building a certain bridge that is virtually identical to some previous bridge or some previous building.

My job is about the most fun thing I do, but I have a broad set of interests, going places, reading things, doing things.

This is a very exciting time in the world of information. It`s not just that the personal computer has come along as a great tool. The whole pace of business is moving faster. Globalization is forcing companies to do things in new ways.

Be nice to nerds. Chances are you'll end up working for one.

To win big, you sometimes have to take big risks.

We've got to put a lot of money into changing behavior.