If empathy channels our optimism, we will see the empathy and the diseases and the poor school. We will answer with our innovations and we will surprise the pessimists.

In order to deal with all the medical cost demands and other challenges in the U.S., as we look to raise that revenue, the rich will have to pay slightly more. That's quite clear.

...one of the most inventive forms of creative capitalism involves someone we all know very well. A few years ago, I was sitting in a bar here in Davos with Bono. Late at night, after a few drinks, he was on fire, talking about how we could get a percentage of each purchase from civic-minded companies to help change the world. He kept calling people, waking them up, and handing me the phone to show me the interest.

Training the workforce of tomorrow with today's high schools is like trying to teach kids about today's computers on a 50-year-old mainframe.

This whole phenomenon of the computer in a library is an amazing thing.

Instead of buying airplanes and playing around like some of our competitors, we've rolled almost everything back to the company.

Imagine, just for the sake of discussion, that you had a few hours a week and a few dollars a month to donate to a cause - and you wanted to spend that time and money where it would have the greatest impact in saving and improving lives. Where would you spend it?