Afford each person the same respect, support, and fair treatment you would expect if your roles were reversed. Deal with people individually, not as objects who are part of a herd-that's the critical factor.
Bill WalshWriting headlines is a specialty - there are outstanding writers who will tell you they couldn't write a headline to save their lives.
Bill WalshYou can only succeed when people are communicating, not just from the top down, but in complete interchange. Communication comes from fighting off my ego and listening.
Bill Walsh