You can only succeed when people are communicating, not just from the top down, but in complete interchange. Communication comes from fighting off my ego and listening.

Calculated risks are part of what you do, but the idea that something completely crazy will work just because it's completely crazy is completely crazy.

One of the common traits of outstanding performers-coaches, athletes, managers, sales representatives, executives, and others who face a daily up/down, win/lose accounting system-is that a rejection, that is, defeat, is quickly forgotten, replaced eagerly by pursuit of a new order, client, or opponent.

Act like a VIP and become a VIP

Failure is part of success, an integral part. Everybody gets knocked down. Knowing it will happen and what you must do when it does is the first step back.

We have a lot of players in their first year. Some of them are also in their last year.

The ability to help the people around me self-actualize their goals underlines the single aspect of my abilities and the label that I value most—teacher.