In order to succeed spectacularly you have to be willing to fail spectacularly.

We hired a CSR person at Twitter, years before we hired our first sales person, to make sure we had a culture and impact of doing good.

Creativity is a renewable resource.

I think we definitely want to focus on the simplicity aspect because it's something that's built into the culture even here at Twitter. Constraints inspire creativity.

Success isn´t guaranteed, but failure is certain if you aren´t truly emotionally invested in your work.

People first. Technology second.

We can break news really fast. When an earthquake happens, there are people Twittering about it.