With Twitter, it's as easy to unfollow as it is to follow.

Success isn´t guaranteed, but failure is certain if you aren´t truly emotionally invested in your work.

If people are passionate about your product, whether it's because they're hating or loving it, those are both good scenarios.

The determination that led me to create a new sports team taught me an important lesson: opportunity is manufactured.

I think that's a really important role that people sometimes forget about, especially with all these newspaper shutting down and having trouble, where are all these stories going to go? I think you have something really great with all those stories waiting to be told, but I just don't know how it shapes up exactly. I don't think there are going to be a lot of newspaper reporters sitting around not writing.

Positive culture comes from being mindful, and respecting your coworkers, and being empathetic.

When you think about email or IMing, why aren't you writing back? I can see your avatar, I know you're online, why aren't you writing me back? But with Twitter, everybody sends their responses to Twitter, and Twitter then sends them out to everyone. So there's not this constant connection. You can be hyperconnected, then you can take a break for a couple days and it's fine.