Public Schools too often fail because they are shielded from the very force that improves performance and sparks innovation in nearly every other human enterprise - competition.

In the past, (GM) produced a lot of very excellent vehicles but somehow they didn't excite anybody.

It applies in any business. Shoemakers should be run by shoe guys, and software firms by software guys, and supermarkets by supermarket guys. With the advice and support of their bean counters, absolutely, but with the final word going to those who live and breathe the customer experience. Passion and drive for excellence will win over the computer-like, dispassionate, analysis-driven philosophy every time.

Design can be both a manifestation of a company's design ethic and an outward communication of a company's design ethic and drive for excellence.

The electrification of the automobile is inevitable.

Forcing automakers to sell smaller cars to improve fuel economy [is like]... fighting the nation's obesity problem by forcing clothing manufacturers to sell garments in only small sizes.

One colossal advantage of being in extra innings is that you can tell it like it is, say what you think, and largely eschew political caution.