Anything that is measured and watched, improves.

I now know that I learn by solving problems as they arise. Rarely do we learn significant lessons, or significantly improve, any other way.

The temptation to quit will be greatest just before you are about to succeed.

You need to know exactly where you stand in a business at all times. Measure everything, because everything that is measured and watched improves.

If you want to uncover problems you don't know about, take a few moments and look closely at the areas you haven't examined for a while. I guarantee you problems will be there.

We are imperfect beings in a very imperfect world, and the one thing we can count on is that things will go wrong, and that each and every one of us will have problems.

Like most business people, I want every aspect of my business to be perfect. I know that this goal is unachievable, but it is nevertheless what I strive to achieve .