When we fail to set boundaries and hold people accountable, we feel used and mistreated. This is why we sometimes attack who they are, which is far more hurtful than addressing a behavior or a choice.

Someone asked me very recently why I have 8 million views on TED - "your work resonates, what are you doing?" What I think my contribution is, what I do well, is I name experiences that are very universal that no one really talks about. That's the researcher in me; that's really part of being a grounded theory researcher - putting names to concepts and experiences that people have. That's the researcher part.

Until we can receive with an open heart, we're never really giving with an open heart. When we attach judgment to receiving help, we knowingly or unknowingly attach judgment to giving help.

Perfectionism is a twenty-ton shield that we lug around thinking it will protect us when, in fact, it's the thing that's really preventing us from taking flight.

We are a culture of people who've bought into the idea that if we stay busy enough, the truth of our lives won't catch up with us.

If you can't say it to me in front of my kids, don't say it.

All the stuff that keeps you safe from feeling scary emotions? They also keep you from feeling the good emotions. You have to shake those off. You have to become vulnerable.