Develop an attitude of gratitude, and give thanks for everything that happens to you, knowing that every step forward is a step toward achieving something bigger and better than your current situation.

Never criticize, condemn or complain in a conversation with a customer or prospect.

The more accurately you can think about who you are, what you want to accomplish and how to accomplish it, the more successful you will be.

Activity equals results. If you want to increase your success, increase your activity.

Structure your presentation so that you appeal to the different interests of the different decision-makers involved.

Change your thinking, and you will change your life.

The value of a promise is the cost to you of keeping your word.