The foundation of lasting self-confidence and self esteem is excellence, mastery of your work.

Ninety to ninety-five percent of people will withdraw to the comfort zone when what they try doesn't work. Only that small percentage, 5 or 10 percent, will continually improve themselves; they will continually push themselves out into the zone of discomfort, and these are always the highest performers in every field.

I always say there are two things to be successful. The first is decide exactly what you want - set your goals - and then determine how you will achieve them (what skills you will have to learn, what actions will you have to take). And these are totally under your control. These are not dependent upon anyone else.

The more excited and committed you are to your work, the more excited and committed will be the people around you. The leader always sets the tone for the department or organization.

Everything in business is to get you face to face with people to respond to your offer. You have to realize the Internet is merely a door opening, and it has to be followed up by aggressive sales activity by the business owner.

Accept complete responsibility both for understanding and for being understood.

Be intensely result-oriented in everything you do. This is a key characteristic of high performers.