If you did not care at all what anyone else thought about you, what would you do differently or change in your life?

Think of yourself as a resource to your clients;an advisor,counselor,mentor and friend.

Everything in life is a checklist, whether it's building a birdhouse or building a kitchen. If you don't have a checklist, you're much more likely to forget something.

Plan your work and work your plan. Decide in advance exactly how you are going to get from where you are to where you want to go.

The glue that holds all relationships together ... is trust, and trust is based on integrity.

Benchmark your performance against your best competitors. Think how you can beat them next time.

Always choose the future over the past. What do we do now?