Accept complete responsibility both for understanding and for being understood.

Offer your customers a long-term relationship, then do everything possible to build and maintain it.

Practice is the price of mastery. Whatever you practice over and over again becomes a new habit of thought and performance.

Visualize and think about yourself as you would ideally like to be, not just as you are.

The greatest million dollar insight I can give anybody is find a big problem and then solve it in a big way.

One of the marks of excellent people is that they never compare themselves with others. They only compare themselves with themselves and with their past accomplishments and future potential.

The only thing we know about the future is that it will be faster changing and more unpredictable than the present.