Almost all stress, tension, anxiety, and frustration, both in life and in work, comes from doing one thing while you believe and value something completely different.

Persistence is the great measure of individual human character.

Relationships are the hallmark of the mature person.

Telling is not selling; never make a statement if you can phrase it in the form of a question.

Whatever you are, always be a good one.

You always think in terms of customer benefit. You always think, "How could I really benefit people at such a high level that they would love to buy my product or service and recommend it to others?"

You develop courage by acting courageously whenever you feel like acting otherwise.