Sometimes you can defuse a difficult situation simply by being willing to understand the other person. Often all that people need is to know that someone else cares about how they feel and it attempting to understand their position.
Brian TracyWhen you see yourself as calm, positive, truthful and possessed of high character, you behave with greater strength. Other people respect you more. You feel in control of yourself and the situation.
Brian TracyYou begin to fly when you let go of self-limiting beliefs and allow your mind and aspirations to rise to greater heights.
Brian Tracy