Respect is the key determinant of high performance leadership. How much people respect you determines how well they perform.

Every positive change in your life begins with a clear, unequivocaldecision that you are going to either do something or stop doing something.

The amount you laugh in your relationships with others is the true measure of the health of your personality.

Leaders think and talk about the solutions. Followers think and talk about the problems.

There is a direct relationship between your own level of self-esteem and the health of your personality. The more you like and respect yourself, the more you like and respect other people. The more you consider yourself to be a valuable and worthwhile person, the more you consider others to be valuable and worthwhile as well. The more you accept yourself just as you are, the more you accept others just as they are.

You have within you right now, everything you need to deal with whatever the world can throw at you.

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?