The only thing we know about the future is that it will be faster changing and more unpredictable than the present.

Your customer is anyone who depends on you, or who you depend on for success.

Self-acceptance begins in infancy, with the influence of your parents and siblings and other important people. Your own level of self-acceptance is determined largely by how well you feel you are accepted by the important people in your life. Your attitude toward yourself is determined largely by the attitudes that you think other people have toward you. When you believe that other people think highly of you, your level of self-acceptance and self-esteem goes straight up. The best way to build a healthy personality involves understanding yourself and your feelings.

Many successful people get up before 6am in the morning. They have rituals. They exercise, stretch, organize their day, and walk through that series of rituals.

You cannot control what happens to you, but you can control your attitude toward what happens to you, and in that, you will be mastering change rather than allowing it to master you.

So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.

Simplify the task. Continually look for faster, better, easier ways to get the job done.