Order is heaven's first law. Order is earth's first law, too.

A hundred years ago-even 20 or 30 years ago-it was possible, if not always easy, to close major business by calling on and satisfying a key decision-maker. Today, every piece of business entails multiple decisions, and those decisions are virtually never made by the same person. Not only do you have to contend with multiple decisions, but the people who make those decisions may not even work in the same place.

In every company which I have done strategic planning, the number-one value people choose is always integrity. The second values may be quality of products and services, caring about people, excellent customer service, profitability , innovation, entrepreneurship, and others. But integrity always comes first.

Do your own market research; ask your last ten customers exactly why they bought from you.

When you engage in systematic, purposeful actin, using and stretching your abilities to the maximum, you cannot help but feel positive and confident abut yourself.

Follow up and follow through until the task is completed, the prize won.

When we look back over the landscape of our lives from any particular vantage point, we will find that the most valuable and the most precious things that we have ever enjoyed or experienced are caught up in the quality and quantity of the loving relationships that we have enjoyed. That if any time of life we look back and we have accomplished anything else in the world, financially or materially or politically or any other way, and we do not have high-quality loving relationships to fall back on and to remember and to think about and to enjoy, to that degree we have failed as human beings.