Salespeople are the most vital people in any business. Without sales, the biggest and most sophisticated companies shut down. Sales are the spark plug in the engine of free enterprise. There is a direct relationship between the success of the sales community and the success of the entire country.

Your mind is like a garden - unless you cultivate flowers, weeds will flourish. To keep your mind positive, substitute positive thoughts for negative thoughts.

A feeling of continuous growth is a wonderful source of motivation and self confidence.

IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.

There is no real limit to how much better a person who really commits to getting better can get. Every manager has the potential to become an excellent manager for the rest of his or her career.

The day that you stop learning is the day that you start decreasing your rewards and start suffering from frustration and lower levels of satisfaction.

The more feedback you give to people, the better it is, as long as the feedback is objective and not critical.