Benchmark your performance against your best competitors. Think how you can beat them next time.

The greatest enemies of success and happiness are negative emotions of all kinds.

The primary reason for underachievement and failure is that the great majority of people don't decide to be successful.

Your mind is like a garden - unless you cultivate flowers, weeds will flourish. To keep your mind positive, substitute positive thoughts for negative thoughts.

You are always free to choose what you do with your life. To make changes in your future, make new choices today.

Set excellent performance as your standard and strive to achieve it each day

Express your admiration for the traits, possessions or accomplishments of your customer. Little things mean a lot.