You will regret many things in life but you will never regret being too kind or too fair.

Develop wisdom in sales by reflecting on your experience, and learning everything you can from every call.

The only time you'll ever have is now.

You are fully responsible for everything you are, everything you have and everything you become.

You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.

Lack of clarity is the number-one time-waster. Always be asking, 'What am I trying to do? How am I trying to do it.

Be more concerned about what's right rather than who's right.