Make a habit of dominating the listening, and let the prospect dominate the talking.

Always focus on accomplishments rather than activities.

The biggest enemies we have to overcome on the road to success are not a lack of ability and a lack of opportunity but fears of failure and rejection and the doubts that they trigger.

Become the kind of leader that people would follow voluntarily; even if you had no title or position.

You are always free to choose what you do first, what you do second, and what you do not do at all

Concentrate on the activities of prospecting, presenting and following-up; the sales will take care of themselves.

My secret for writing is going back to clarity. I'm very clear about what I want to accomplish-the goal-and then the next two are focus and concentration. And I've probably spent my whole life both practicing those two and teaching them. Focus. Focus on a single point and concentration. And concentrating on a single thing till it's done.