Sometimes the manager must perform with the courage and agility of a circus performer, carefully crossing the highwire between short-term problems and long-term objectives.

A real leader has the ability to motivate others to their highest level of achievement; then gives them the opportunity and the freedom to grow.

Good people need room to develop. They have to find their own voice . . . each IBMer is a businessperson working within the framework of the company structure.

Sometimes the manager must perform with the courage and agility of a circus performer, carefully crossing the highwire between short-term problems and long-term objectives.

We depend on you to do the right thing; right for both you and the company. It is no exaggeration to say that IBM's reputation is in your hands.

First, there is the law. It must be obeyed. But the law is the minimum. You must act ethically.

IBM doesn't want its people to get frustrated and restless because it has them reaching for carrots they can't quit