More and more, in any company, managers are dealing with different cultures. Companies are going global, but the teams are being divided and scattered all over the planet.

I think the new generation is much more demanding about respect for the environment than we have ever imagined.

Regulations about environments are going to get tougher and tougher.

When the CEO makes a decision, people don't come back on it.

You don't implement change easily in Japan unless you explain very clearly why you need to do this change, how you're going to do this change and what's going to be the outcome of this change. If you offset or you forget to explain one of these three steps you're not going to do it.

You don't build your character by doing what everybody else is doing.

The most interesting information I can have about a competitor is the cost.