No one seems to have learned, or can remember, the magic words that calm people when they are frightened or threatened: "I'm sorry; I didn't see you; are you all right?" The inability to speak these words, I observe, goes right along with a propensity for mindless insults.
Carol TavrisFor some of the large indignities of life, the best remedy is direct action. For the small indignities, the best remedy is a Charlie Chaplin movie. The hard part is knowing the difference.
Carol Tavris