We don't have meetings unless absolutely necessary.

Being open and observant of people and the world around you is really important. People have the same desires and needs online as they do offline. The way that people are stays constant. You can change the format, make it easier for them to communicate or use photos instead of words but human necessities never change.

Failure is part of discovering the problem you need to be working on. If, as an entrepreneur, you are afraid to fail or to admit the failure of your efforts, then you completely lose any chance at being able to adapt and succeed at finding the problem that needs solving.

It's the building of things that makes you happy. You have to enjoy the process whether you succeed or fail.

If the business were a play, Act One is: Woohoo, bright and bushy-tailed. We're going to make something great! Act Two is: We're six months behind on back-end development. We're trying to raise venture capital. We're trying to figure out what furniture we should sell to make payroll.

Inspiration is really all around us. I pay attention to a lot of different fields. I stay up on current events. I go to community meetings to see what concerns the people in my neighborhood. Paying attention to social interactions offline really inform interactions online. The real world is a bottomless source of inspiration for what you can build.

It's about doing things that you haven't done before, where you're still kind of a beginner, and not resting on your laurels.