There are lots of different ways that algorithms can go wrong, and what we have now is a system in which we assume because it's shiny new technology with a mathematical aura that it's perfect and it doesn't require further vetting. Of course, we never have that assumption with other kinds of technology.

When people are not given an option by some secret scoring system, it's very hard to complain, so they often don't even know that they've been victimized.

Google is so big you have no idea what a given person does.

We've learned our lesson with finance because they made a huge goddamn explosion that almost shut down the world. But the thing I realized is that there might never be an explosion on the scale of the financial crisis happening with big data.

The most important goal I had in mind was to convince people to stop blindly trusting algorithms and assuming that they are inherently fair and objective.

I set up a company, an algorithmic auditing company myself. I have no clients.

The NSA buys data from private companies, so the private companies are the source of all this stuff.