It's a standard thing you hear from startup people - that their product is somehow improving the world. And if you follow the reasoning, you will get somewhere, and I'll tell you where you get: You'll get to the description of what happens to the winners under the system that they're building.
Cathy O'NeilWe've learned our lesson with finance because they made a huge goddamn explosion that almost shut down the world. But the thing I realized is that there might never be an explosion on the scale of the financial crisis happening with big data.
Cathy O'NeilPeople are starting to be very skeptical of the Facebook algorithm and all kinds of data surveillance.
Cathy O'NeilI wanted to prevent people from giving them too much power. I see that as a pattern. I wanted that to come to an end as soon as possible.
Cathy O'NeilWhen people are not given an option by some secret scoring system, it's very hard to complain, so they often don't even know that they've been victimized.
Cathy O'Neil