The disconnect I was experiencing was that people hated Wall Street, but they loved tech.
Cathy O'NeilThe most important goal I had in mind was to convince people to stop blindly trusting algorithms and assuming that they are inherently fair and objective.
Cathy O'NeilThere's less of a connection for a lot of people between the technical decisions we make and the ethical ramifications we are responsible for.
Cathy O'NeilThe Facebook algorithm designers chose to let us see what our friends are talking about. They chose to show us, in some sense, more of the same. And that is the design decision that they could have decided differently. They could have said, "We're going to show you stuff that you've probably never seen before." I think they probably optimized their algorithm to make the most amount of money, and that probably meant showing people stuff that they already sort of agreed with, or were more likely to agree with.
Cathy O'Neil