The disconnect I was experiencing was that people hated Wall Street, but they loved tech.
Cathy O'NeilWe can't just throw something out there and assume it works just because it has math in it.
Cathy O'NeilThe training one receives when one becomes a technician, like a data scientist - we get trained in mathematics or computer science or statistics - is entirely separated from a discussion of ethics.
Cathy O'NeilThe Facebook algorithm designers chose to let us see what our friends are talking about. They chose to show us, in some sense, more of the same. And that is the design decision that they could have decided differently. They could have said, "We're going to show you stuff that you've probably never seen before." I think they probably optimized their algorithm to make the most amount of money, and that probably meant showing people stuff that they already sort of agreed with, or were more likely to agree with.
Cathy O'Neil