We try to evaluate how much value an employee is creating here and reward them accordingly.

My philosophy, one of the biggest enemies of future success is past success, because you become complacent, you become risk averse, and that's one of the things we try to drive here, and this is fundamental to this philosophy, and that's in this component change, and also in value creation. That we need to drive creative destruction, not just incremental innovations, but innovations that will change the whole nature of the business.

A university shouldn't be a place of comfort. It should be a place of discomfort because you want to disabuse these kids of whatever prejudices or preconceptions they have when they come. You're trying to get them to think and develop, not be a Johnny-one-note.

How do we make people's lives better unless we find the truth of what works and what doesn't?

I love to try to understand first principles and be guided by that. But then, enrich them, because they won't last forever, just like everybody thought Newton had all the answers. And you probably read that, in the last of the 19th century, Harvard and others were discouraging people from going into physics because we have all the answers. And right after that, of course - we have - all this stuff is thrown out the window. And now we have whole new answers.

So to the best we can, what we do is focus on creating value for others, and how do we do that? We do it by trying to produce products and services that our customers will value more than their alternatives, and not just their alternatives today, but what the alternatives will be in the future. We try to more efficiently use resources than our competitors, and constantly improve in that, and we try to do the best job we can in creating a safe environment, and environmental excellence, and constantly improve at that.

The trajectory of this country [USA] is not positive and particularly for the disadvantaged, as we see what's happening. The gains in productivity have dropped, the gains in income for the middle class and the least advantaged have slowed, at best.