Millennials are an easy group to identify in terms of their appearance and are therefore highly subject to being stereotyped. When a negative stereotype about a group is relevant to performance on a specific task, it is referred to as "stereotype threat." Individuals who are highly identified with a particular group may experience increased susceptibility to stereotype threat.Understanding perceptions and why they may exist helps to explain and demystify tension and conflict that surfaces as a result of generational discord.
Chip EspinozaI think the best value to leaders is understanding the generations for the purpose of integrating a younger workforce and transferring knowledge from an experienced workforce. I also think smaller companies may not have the resources for management training or recruiting and therefore there is not a lot of margin for error.
Chip EspinozaIn general, workers under 35 highly value Millennials' ability to relate, be helpful, be open-minded, and be understanding. Employees over 35 appreciated their energy, enthusiasm, open-mindedness, fresh perspective, and understanding of new technologies. It is interesting, in my early research, Millennials entering the workforce reported advantages they claimed to have in the workplace. The advantages turn out to be strengths that are recognized in them as managers.
Chip EspinozaSome believe that to be authentic, you have to present yourself the same way in every situation. At first thought, this notion seems reasonable, but when you really think about it - not so much. The way you interact with your boss is not the same way you need to interact with your family, peers, team members, or clients. It is not only okay to present yourself differently in various situations but crucial to being perceived as authentic.
Chip EspinozaTalent acquisition, knowledge transfer, generational diversity, and retention will continue to be serious concerns. I think the golden thread is equipping management to work with Millennials. Let's face it. We are going to see organizations needing to replace 40% to 60% of their workforce. Management has never been more important!
Chip EspinozaI have worked with countless organizations that exhaust energy adapting to the weaknesses of the leader. I had a leader announce to his/her team the other day that he/she was the smartest person in the room. It perhaps was true, but that is where self-regulation should come in. The days of one genius surrounded by a bunch of worker bees are hopefully done. I know Millennials won't buy into such a scenario.
Chip Espinoza