As a child I wanted to become an architect.

People are not good at expressing their frustration. The best way to listen to the customer is through metrics.

I exercise most days.

The more connected that individual is to an issue they care about, the higher probability there is they will stay involved over a longer period of time.

I didn't know anything about Silicon Valley.

I think there's an important difference between the newspaper and a magazine. I view the role of the magazine as providing the deeper reporting and the thoughtful analysis to help you make sense of why that news is important.

Maybe it is because of Facebook or something else, but I have been interested in journalism for a long time.