Five to 10 years from now, if not sooner, the vast majority of 'The New Republic' readers are likely to be reading it on a tablet.
People are not good at expressing their frustration. The best way to listen to the customer is through metrics.
I don't really know what 'community' means. And I never use that word.
Buzz is not what I am looking for.
It takes time for people to get to know a cause or an organization.
I think there's an important difference between the newspaper and a magazine. I view the role of the magazine as providing the deeper reporting and the thoughtful analysis to help you make sense of why that news is important.